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Most Asked Questions In The winmatch:
Q1: How to log in after installing the winmatch?
To access the app, enter your registered mobile number and verify the OTP sent to you, which will securely log you in. This eliminates the need for a password or email login. You can now easily log in using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, try clicking "send OTP" again. If you're still unable to receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play without problems. This should allow you to access the updated app seamlessly.
Most Asked Questions Related To Withdraw In The winmatch:
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed from earned gaming money, not from bonus amounts. This means users can only cash out money they've genuinely earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay is an exception to the otherwise efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to your settings and review your transaction history. If your request is pending, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their customer care centre for assistance.