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Most Asked Questions In The rummy tour:
Q1: How to log in after installing the rummy tour?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal. If you still don't receive an OTP after clicking "send", you can wait for the designated time to pass. If assistance is still needed, contact the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can continue playing smoothly.
Most Asked Questions Related To Withdraw In The rummy tour:
Q1: What is the minimum withdrawal amount in the rummy tour?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonuses. This means you can't withdraw bonus amounts, only the earnings you've accumulated through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To continue, all your KYC details must be completed and submitted through the app, including saving your Aadhar card, UPI details, and bank information. This is a crucial step to ensure a smooth experience. Please make sure to fill out and save all required details accurately.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services reduce the process time to between 30 minutes and 3 hours. However, occasional payment delays may require waiting up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and are not transferable or withdrawable. Any winnings earned using the bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.