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हमारी 24/7 ग्राहक सहायता टीम हमेशा आपके किसी भी प्रश्न या समस्या में आपकी सहायता करने के लिए तैयार रहती है, ताकि आपका समय यथासंभव सहज और आनंददायक हो। आज ही हमारे जीवंत समुदाय में शामिल हों और उस उत्साह और रोमांच का अनुभव करें जो केवल हम ही दे सकते हैं!
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Most Asked Questions In The rummy tour:
Q1: How to log in after installing the rummy tour?
To log in, enter your registered mobile number in the app and verify the OTP sent to you. This will securely authenticate you without needing a password or email. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection to ensure a strong signal. Wait for the OTP to be sent after clicking "send OTP," and if it doesn't arrive within the given time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If it's been changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play smoothly. This should resolve any compatibility problems or glitches with the app.
Most Asked Questions Related To Withdraw In The rummy tour:
Q1: What is the minimum withdrawal amount in the rummy tour?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus funds. This means users cannot withdraw bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If the withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.