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Most Asked Questions In The rummy go:
Q1: How to log in after installing the rummy go?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify, which will securely log you in without needing a password or email. This convenient login method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait for the allotted time before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If your number has changed, send your updated KYC details to the customer support system via email to transfer your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and access the updated features. This should allow you to smoothly play the updated app.
Most Asked Questions Related To Withdraw In The rummy go:
Q1: What is the minimum withdrawal amount in the rummy go?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, and bonus money cannot be withdrawn. This means that only the actual winnings from gaming activities can be accessed.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your KYC details are fully completed and submitted through the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing can be delayed, requiring a wait of up to 24 hours. This delay may occur occasionally, despite the app's otherwise efficient functionality.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in the gaming session can only be used within the game and cannot be withdrawn by anyone else. You can withdraw the money won while playing with the bonus funds. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing up, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.