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हमारा उपयोगकर्ता-अनुकूल प्लेटफ़ॉर्म डेस्कटॉप और मोबाइल डिवाइस के ज़रिए सुलभ है, जिससे आप कभी भी, कहीं भी अपने पसंदीदा गेम का आनंद ले सकते हैं। साथ ही, हमारी समर्पित ग्राहक सहायता टीम किसी भी प्रश्न या चिंता के समाधान के लिए 24/7 उपलब्ध है, जिससे हर बार लॉग इन करने पर एक सहज और आनंददायक अनुभव सुनिश्चित होता है। आज ही जुड़ें और जानें कि इतने सारे खिलाड़ी अपनी ऑनलाइन कैसीनो ज़रूरतों के लिए हमें क्यों चुनते हैं!
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Most Asked Questions In The online casino:
Q1: How to log in after installing the online casino?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Verify the code and you will be logged in without needing a password or email. This convenient login method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still have issues, click "send OTP" again and wait for the specified time. If you don't receive the OTP, use the app's support system, accessible through live chat, for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can log in and start playing the app without any problems. This should resolve any issues you were experiencing with the previous version.
Most Asked Questions Related To Withdraw In The online casino:
Q1: What is the minimum withdrawal amount in the online casino?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which should include saving your Aadhar card, UPI, and all bank details. This is a necessary step to ensure a smooth process. Completing this information will help facilitate the next steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in a wait time of up to 24 hours. This delay can be frustrating, but it is a rare exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games, but only the amount won from playing with the bonus itself is restricted.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the transaction doesn't go through, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.