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Most Asked Questions In The online casino games:
Q1: How to log in after installing the online casino games?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This streamlined process allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal is established. If you don't receive the OTP after clicking send, wait for the time limit to pass before contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and start playing without any problems. This should ensure you have the most up-to-date version of the app.
Most Asked Questions Related To Withdraw In The online casino games:
Q1: What is the minimum withdrawal amount in the online casino games?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawal is only possible for earned gaming money, not bonus amounts. This means you can't access bonus funds as cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, including saving your Aadhaar card, UPI information, and all bank details. This will ensure a smooth and secure registration process. Your cooperation is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions in a relatively short timeframe of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be completed. This delay can be frustrating but is not typical of the usual processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To verify a withdrawal issue, check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can seek assistance from their care centre.