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Most Asked Questions In The lucky block casino bonus:
Q1: How to log in after installing the lucky block casino bonus?
To log in, open the app and enter your registered mobile number. Verify the OTP that is sent to your number, and you will be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, verify that your internet connection is stable and strong. Wait for the send OTP option to be enabled by your internet signal, then proceed to send the OTP. If you don't receive the OTP within the given time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your phone number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you will need to uninstall the app from your device. After uninstallation, download and install the latest version of the app. This should allow you to log in and play without any problems.
Most Asked Questions Related To Withdraw In The lucky block casino bonus:
Q1: What is the minimum withdrawal amount in the lucky block casino bonus?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, excluding bonus amounts. This means users can only cash out the money they've earned from playing, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services facilitate a streamlined process, which typically takes 30 minutes to 3 hours to complete. However, occasional delays in payment processing may cause users to wait for up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are non-withdrawable and can only be used for gaming purposes. Any winnings earned from playing games with the bonus amount are withdrawable. This means you can withdraw the funds you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is successfully processed. If not, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.