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Most Asked Questions In The goldsbet app:
Q1: How to log in after installing the goldsbet app?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to appear. If you still don't receive the OTP, try clicking on "send OTP" again. If that doesn't work, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, please email your updated KYC details to the customer support team to facilitate a smooth account transfer. This will help complete the necessary updates.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once installed, you can start playing the app as usual.
Most Asked Questions Related To Withdraw In The goldsbet app:
Q1: What is the minimum withdrawal amount in the goldsbet app?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawal is only possible for the money earned from gaming, and not for any bonus funds collected. This means users can access their earned earnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, typically taking between 30 minutes and 3 hours. However, occasional payment delays can cause a significant wait, potentially up to 24 hours. This delay can be frustrating, but it's essential to note that it's an isolated issue within an otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money you earn by playing games with the bonus amount. The bonus itself remains non-withdrawable, only the winnings from using it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, contact their care centre for assistance.