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Most Asked Questions In The golden matka:
Q1: How to log in after installing the golden matka?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to securely access the account. This simplified login process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If the signal is stable, click "send OTP" and wait for the time limit to pass. If you still don't receive the OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details via email to assist with transferring your account. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the app store. Once downloaded, you can log in and enjoy the newly updated app with ease. This should resolve any compatibility problems and allow you to play smoothly.
Most Asked Questions Related To Withdraw In The golden matka:
Q1: What is the minimum withdrawal amount in the golden matka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means users can only withdraw winnings, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Completing these steps is a necessary requirement for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays in payment processing may cause a wait of up to 24 hours. This delay can happen despite the app's overall efficient and stable performance.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw the winnings earned by playing games using the bonus amount. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.