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Most Asked Questions In The goldbet app:
Q1: How to log in after installing the goldbet app?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a more convenient option.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP, try clicking on send OTP again. If that doesn't work, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please submit your correct KYC details to the customer support team via email to facilitate a smooth account transfer. They will assist you in updating your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Then, download and install the latest version of the app, which should resolve the problem and allow you to log in and play without issues.
Most Asked Questions Related To Withdraw In The goldbet app:
Q1: What is the minimum withdrawal amount in the goldbet app?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can cash out your genuine gaming earnings, but not any additional bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payments may occasionally experience delays, requiring a wait of up to 24 hours in such cases. This delay in payment processing can be a minor setback in an otherwise efficient app experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.