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Most Asked Questions In The glassi casino:
Q1: How to log in after installing the glassi casino?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal before sending the OTP. If you don't receive the OTP after a reasonable time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If you've changed numbers, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the updated app. Once updated, you can access the app without any problems.
Most Asked Questions Related To Withdraw In The glassi casino:
Q1: What is the minimum withdrawal amount in the glassi casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming income, not bonus money. This means users can only claim the money they've won from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details. By doing so, you will be able to successfully onboard.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this timeframe can vary from 30 minutes. However, delays in payment processing may occur, requiring users to wait for up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from a bonus for gaming purposes and cannot withdraw it. The bonus funds themselves are non-withdrawable, but any winnings earned using those funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history for any updates on your withdrawal request. If the money is not visible within 24 hours, you can contact their care centre for assistance. They will help you resolve the issue and ensure the funds are added to your wallet account.