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ग्राहक संतुष्टि हमारे संचालन का मूल है, जिसमें किसी भी प्रश्न के उत्तर के लिए लाइव चैट, ईमेल या फ़ोन के माध्यम से 24/7 उपलब्ध एक समर्पित सहायता टीम है। आज ही जुड़ें और अपने ऑनलाइन गेमिंग अनुभव को नई ऊंचाइयों पर ले जाएं!
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Most Asked Questions In The crypto better:
Q1: How to log in after installing the crypto better?
To log in, open the app and enter your registered mobile number to receive and verify an OTP, which will authenticate your account. This method eliminates the need for a password or email login. Once verified, you can easily access your account through this mobile number-based login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP, click "send OTP" again and wait for the timer to expire. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your updated KYC details to customer support via email to assist with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should ensure a smooth and seamless gaming experience.
Most Asked Questions Related To Withdraw In The crypto better:
Q1: What is the minimum withdrawal amount in the crypto better?
In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only allowed for gaming earnings, not for bonus amounts collected. This means you can withdraw the money you've won through gaming, but not any rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, generally taking between 30 minutes to 3 hours to complete. However, occasional payment delays may require waiting up to 24 hours. These delays can affect the overall completion time, adding an extra day to the process in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games with the bonus amount. This means the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is listed. If it's not showing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for further assistance.