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Most Asked Questions In The crypto better:
Q1: How to log in after installing the crypto better?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection to ensure a strong signal. If you're not receiving the OTP, wait for the allotted time to pass before trying to send it again. If you're still unable to receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to enable account transfer. This will help facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should ensure a smooth and seamless gaming experience.
Most Asked Questions Related To Withdraw In The crypto better:
Q1: What is the minimum withdrawal amount in the crypto better?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only possible from the earnings made through gaming, and not from collected bonus amounts. This restriction applies to users who have accumulated rewards through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are accurately filled and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may occur in addition to the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
When using bonus funds, any winnings can be withdrawn, but the bonus amount itself cannot be withdrawn. The bonus funds are exclusive to gaming and cannot be used for withdrawals. Winnings from games played with bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.