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Most Asked Questions In The casino game:
Q1: How to log in after installing the casino game?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number, which will securely log you in. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal, then click on send OTP and wait. If you don't receive the OTP within the allotted time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, first try using your existing active number. If the number has changed, submit your updated KYC details to the customer support via email to shift your account. This will facilitate a smooth transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version and log in to enjoy the updated features. This should allow you to play the app without any problems.
Most Asked Questions Related To Withdraw In The casino game:
Q1: What is the minimum withdrawal amount in the casino game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming, and not the bonus collected. The earnings from gaming can be withdrawn, whereas the bonus is not withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all KYC details within the app. This includes saving your Aadhar card, UPI information, and relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours in some cases. This variation in processing time is a temporary inconvenience for users of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet within 24 hours. If the issue persists, you can seek assistance from their customer care centre.