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Most Asked Questions In The casino days:
Q1: How to log in after installing the casino days?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This makes it easier and more convenient to access your account.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still can't receive the OTP, click on "send OTP" again and wait for the allotted time. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If you've changed numbers, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will enable us to update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the updated app. Once updated, you should be able to access the app without any problems.
Most Asked Questions Related To Withdraw In The casino days:
Q1: What is the minimum withdrawal amount in the casino days?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only possible for funds earned from gaming activities, and not for bonus amounts collected. This means you can only withdraw earnings from playing games, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your KYC details in this app. This includes saving your Aadhaar card, UPI, and bank details for secure and efficient processing.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take between 30 minutes to 3 hours. However, there may be instances where payment delays occur, requiring a wait of up to 24 hours. This delay is an exception to the normally efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games using the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings section to see if your withdrawal request is pending. If it's not showing, the money should be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.