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Most Asked Questions In The casino days:
Q1: How to log in after installing the casino days?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still don't receive the OTP after waiting, try clicking on send OTP again. If you're still unable to receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the login issue and transfer your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated features. Once installed, you can easily play the app.
Most Asked Questions Related To Withdraw In The casino days:
Q1: What is the minimum withdrawal amount in the casino days?
The app allows withdrawals of a minimum of Rs. 100, a higher threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus collections. This means users can only withdraw the money they've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within this app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process within 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, resulting in a wait of up to 24 hours. This delay can vary in duration depending on the specific payment processing circumstances.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds you earn from a gaming promotion can only be used for gaming purposes and cannot be withdrawn. Any winnings you earn from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll find information on your withdrawal request. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can seek assistance from their care centre.