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ग्राहक संतुष्टि हमारी सर्वोच्च प्राथमिकता है; हमारी समर्पित सहायता टीम किसी भी प्रश्न या समस्या में आपकी सहायता करने के लिए 24/7 उपलब्ध है। आज ही जुड़ें और रोमांच, पुरस्कार और अनंत संभावनाओं से भरी एक अद्वितीय गेमिंग यात्रा पर चलें!
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Most Asked Questions In The bdg:
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your phone. This secure method eliminates the need for a password or email login. You can easily log in using just your mobile number and OTP verification.
Q2: What should I do if I am not getting OTP?
To proceed, first, verify that your internet connection is stable and strong. If you're still facing issues, wait for the OTP to be sent after clicking 'send,' and if it doesn't arrive within the allotted time, reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please submit your updated KYC details to customer support through email to facilitate the account transfer. This will help expedite the process.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and access the app without any issues.
Most Asked Questions Related To Withdraw In The bdg:
Q1: What is the minimum withdrawal amount in the bdg?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming, not including bonus rewards. This means you can only cash out the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, you must submit all required KYC details in this app, which includes saving your Aadhar card, UPI, and bank details. This will help facilitate a seamless and secure experience. Please ensure that all necessary information is accurately filled and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app offers fast and stable services, resulting in a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception, but it can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.