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Most Asked Questions In The 99exch:
Q1: How to log in after installing the 99exch?
To log in, simply open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and wait for a strong signal. If you still don't receive the OTP, try again after some time, or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated features. Once installed, you can start playing the app without any further problems.
Most Asked Questions Related To Withdraw In The 99exch:
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps, but note that only earnings from gaming can be withdrawn. Withdrawals from collected bonuses are not allowed. This means you can only cash out the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI details, and bank information. This is a necessary step to move forward with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in 30 minutes to 3 hours, but occasionally, payment delays may occur, requiring a wait of up to 24 hours. The payment delays are an exception rather than the norm, as the app's services are generally efficient. Overall, the app offers a convenient and relatively quick experience, with some variations depending on payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn. You can, however, withdraw the money earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings derived from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.